Training Courses > Developing Optimal Relationships

Developing Optimal Relationships

Introduction

Traditional business relationships can often be characterised by reference to one or, more likely, several of the following descriptions:

• Arms-length
• Unco-operative
• Blame-driven
• Suspicion-rich
• Lacking in information exchange
• Them and us

Increasingly, successful organisations are finding different ways to run their relationships - ways that encourage a mutual search for value-creation, that develop competitive advantage and profit for both parties. That's what this module is all about.

Objectives

This module is intended to be of practical application. Following the workshop, participants will be able to:

• Understand the potential for profit-enhancement through co-operation
• Find new ways of working with suppliers and business customers for enhanced profitability
• Build loyalty from their suppliers and business customers
• Position their organisation optimally for contract negotiations
• Make sensible decisions about information exchange

Delivery

The module is a full-day workshop. Trainer-instruction is combined with 2 case-studies and syndicate work for an analysis of existing relationships.

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