Module 1 of 'Negotiate to Success' by Norton Media
Skilled negotiators are excellent communicators - not necessarily great orators, but they know what to say, when, and say it well. For example: Using the appropriate words, voice characteristics and body language.
Knowing what not to say and understanding the power of silence are equally as important. Also, we need to be able to question people effectively and to listen well; to understand what people are really saying to us is a critical skill for negotiators.
This module is designed to help viewers along the road to excellent talking and listening skills.
- Learn what to say and when to say it - stay one step ahead of the competition
- Discover the words, voice characteristics & body language to win negotiations
- Find out how to question & Listen effectively and discover what they are really saying
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